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22004969 Requisition #

ABOUT PELLA

Pella believes in the power of the human potential. Hiring amazing talent is core to our ability to serve our business and residential communities. As our Trade Sales Representative, you will have a direct impact on Pella’s ability to add to our success.

 

Mountain View Pella is an independent business that distributes products manufactured by Pella Corporation to a variety of customers (e.g., homeowners, builders, and general contractors). With two locations throughout the state of Colorado we are one of the top distributors in the United States of Pella window and door products. Pella corporation is known for its 95-year history of innovation, providing outstanding products, and environmental stewardship. At the branch level, our success is due to providing our customers with a world class experience.

 

SUMMARY

The Trade Sales Representative will be responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions, achieving individual sales goals through a relational selling model throughout all active Pella product offerings, providing well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers, and trade organizations.  Proactively originates new customer relationships through networking, referrals, and face-to-face meetings.  Help customers grow their business and offer a single point of contact for their ongoing needs.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Achieve individual sales and customer satisfaction goals and objectives.
  • Networking, lead and referral generation.
  • Actively represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
  • Generate sales by acquiring new customers while building loyalty within existing customer relationships.
  • Respond to client concerns and apply independent decision making while striving for first-time resolution on all client problems/issues.
  • Maintain exceptional level of expertise of products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.
  • Strive to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions and consistent follow up that satisfy the needs of the customer.
  • Ensure quotes and orders are accurate following company sales procedure.
  • Educate customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applications.
  • Leveraging of other Pella team members/departments to assist with specific product requirements.
  • Thanking clients and encourage a continuing relationship by acting as their central point of contact.
  • Understand and adhere to the Trade selling process in all aspects of sales related interactions.
  • Collaborate with the Operations teams to ensure successful after sale service requirements and installations.
  • Interact with Accounts Receivable department to address any potential billing/payment issues of customer.
  • Continue to strive for 100% “Very Satisfied” clients.
  • Additional duties as assigned.

WHAT IT TAKES

  • Bachelor's degree (B. A.) from four-year college or university; or 1 to 2 years related experience and/or training; or equivalent combination of education and experience.
  • Able to develop partnerships with other businesses that serve the same customers.
  • Provide superb customer service and generate referrals from one customer to others.
  • Create a sense of trust and reliability with customers.
  • Skilled at relating to a variety of customers- balances poise and integrity with a service mentality.
  • Able to negotiate, build value and address objections towards closing a sale.
  • Work collaboratively with Pella team members and customers.
  • Enjoys working in fast-paced environment with a high sense of urgency.
  • Energized by meeting and engaging new people, skilled networker.
  • Demonstrates confidence balanced with humility.
  • Tenacious, able to persevere through sales challenges and setbacks.
  • Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, willing to be available.
  • Excellent influencer: can sell something new, shift paradigms, convey the value proposition.
  • Seeks out internal experts and utilizes their knowledge.
  • Adaptable to changing processes and priorities.
  • Works well without close supervision but always keeps their manager informed.
  • Strong CRM systems tools capabilities leveraged to manage all customer interactions and proactively communicate to customers.
  • Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications.
  • Skills in database management and record keeping.

 

WHY PELLA?

Our success is built on striving to exceed customer expectations and delivering a best-in-class experience.

Our team is performance-focused and driven to achieve success in everything we do. Becoming better, faster and more customer-centric underscores our day-to-day business. We work hard, but also play hard and have a fun environment. We are proud to have several tenured employees, as there are many opportunities in our company to grow and develop -- truly a place you can make a career.

 

 

PELLA PERKS

Medical / Dental / Vision

  • 401k
  • Basic Life and AD&D
  • Paid Time Off (PTO)

 

EEO EMPLOYER

Pella Windows & Doors of Colorado is an Equal Opportunity Employer and supports a diverse workplace free from all forms of unlawful discrimination. All employment decisions at Pella Windows & Doors of Colorado are based on business needs, job requirements and individual qualifications, without regard to race, color, genetic information, national origin, creed, religion, sex, sexual orientation, gender identity or expression, marital status, family or parental status, veteran status, disability status, political affiliation or any other status protected by the laws or regulations in the locations where we operate. Pella Windows & Doors of Colorado will not tolerate discrimination or harassment based on any of these characteristics. Pella Windows & Doors of Colorado encourages applicants of all ages.

 

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Address

6380 Corporate Centre Cir

Suite 100

Colorado Springs, CO 80919

Website

http://www.pellaofcoloradosprings.com

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