Internship & Co-op




Customer Support




Do the work you're most proud of at Pella.






21004897 Requisition #
Thanks for your interest in the Residential Sales Consultant position. Unfortunately this position has been closed but you can search our 258 open jobs by clicking here.



  • Bachelor's degree from four-year College or University; or 1 to 2 years related experience and/or training; or equivalent combination of education and experience.
  • An Individual’s motor vehicle record must also comply with company requirements.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Education and/or Experience
BS/BA, AA or Technical degree preferred, 2-4 year’s sales, customer service, or general business experience preferred.  Prior knowledge of general construction applications and terminology and/or window and door applications or components is desirable. 
Computer Skills
Proficiency in Microsoft® Word, Excel, Outlook, and PowerPoint software applications. Will be expected to develop proficiency in Pella proprietary software (i.e. PDQ, POETS, OMS, etc.). Ability to compile and decipher information in spreadsheet format.
Communication Skills:
Excellent verbal and written English language skills are required as well as good public relations and customer service skills.  Ability to read, interpret, understand, and explain documents such as sales processes, product specifications, or warranty manuals. Ability to effectively present information to others, gather information from others and respond appropriately to questions from customers, coworkers, and managers.  Must display excellent phone and email etiquette.  Must be able to present an appropriate attitude for the situation when interacting with customers or coworkers. 
Professional Skills
Must be a team player and exhibit a strong desire to learn and promote self-growth.  Must be pro-active, self-disciplined, self-motivated, and have a demonstrated ability to follow projects through to completion.  Attention to detail is required.  Must be able to demonstrate organizational skills, prioritize tasks, and meet deadlines.  Must be able to develop trust and confidence in customers, coworkers, and managers. Must present in a clean and neat physical appearance.  Must be able to investigate issues and resolve conflict in the best interests of the business and our customers.
Mathematical Skills:
Ability to subtract two digit numbers and to multiply and divide with 10s and 100s.  Ability to perform calculations using units of money, time, measurement, etc.  Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth.  Ability to apply basic concepts of algebra, geometry, and general business math.
Physical Demands:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms, and talk or hear.  The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 30 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  The time commitment required of this position will vary with the seasons and will frequently require more than forty hours per week.
Work Environment:

A work environment with this job includes the typical office environment and frequent visits to construction job sites or customer homes. The noise level of this job is typically moderate.



All Replacement Sales Consultants must have and maintain home internet access.  All Replacement Sales Consultants must have their own, fully insured, and functional automobile.



Primary Location: Auburn Hills, MI

Job: PDSN Sales

Schedule: Full-time

Shift: Day Shift (1st)

Employee Status: Regular

Job Level: Non-Manager Experienced

Travel: Yes, 100 % of the Time

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