Project Coordinator
Qualifications:
To perform this job
successfully, an individual must be able to perform each essential duty
satisfactorily. The qualifications,
physical demands and work environment characteristics listed below are
representative of the knowledge, skill, and/or ability required to successfully
perform the job. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Education and/or Experience:
Must have High School Diploma
or GED. AA or Technical degree preferred, 0-2 year’s customer service, or
general business experience preferred.
Prior knowledge of general construction applications and terminology
and/or window and door applications or components is desirable but not
required.
Computer Skills:
Proficiency with Microsoft®
Word, Excel, Outlook and PowerPoint software applications. Will be expected to
develop proficiency in Pella proprietary software (i.e. PQM, POETS, OMS,
etc.).
Communication Skills:
Excellent verbal and written
English language skills are required as well as good public relations, public
speaking, and customer service skills.
Ability to read, interpret, understand and explain documents such as
sales processes, product specifications or warranty manuals. Ability to
effectively present information to others, gather information from others, and
respond appropriately to questions from customers, coworkers and managers. Must display excellent phone and email
etiquette. Must be able to present
appropriate attitude for the situation when interacting with customers or
coworkers.
Professional Skills:
Must be a team player and
exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-disciplined,
self-motivated, and have a demonstrated ability to follow projects through to
completion. Attention to detail is
required. Must be able to demonstrate
organizational skills, prioritize tasks, and meet deadlines. Must be able to develop trust, respect, and
confidence of customers, coworkers and managers. Must present in a clean and
neat physical appearance. Must be able
to investigate issues and resolve conflict in the best interests of the
business and our customers.
Mathematical Skills:
Ability to subtract two digit
numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units
of money, time, measurement, etc.
Ability to calculate figures and amounts such as proportions,
percentages, area, length, width, height, and depth. Ability to apply basic concepts of algebra,
geometry and general business math.
Physical Demands:
While performing the duties of
this job, the employee is regularly required to stand; walk; use hands to
finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit,
stoop, or crouch. The employee must occasionally lift and/or move up to 10
pounds. Specific vision abilities required
by this job include close vision, distance vision, color vision, peripheral
vision, depth perception, and ability to adjust focus. Time commitment required of this position
will vary based on business needs.
Work Environment:
Work environment with this job primarily includes the typical office environment. The noise level of this job is typically moderate. Employees in office positions may occasionally enter warehouse work areas.