Internship & Co-op




Customer Support




Do the work you're most proud of at Pella.






21000094 Requisition #


The role of the Pro Dealer Sales Representative is to represent Pella Corporation’s high quality brand, products, and services in regional Pro Dealer accounts by building relationships with, influencing, and training customer representatives. This is a salary/commissioned based position that requires a competitive, outgoing individual that will be motivated by working independently and achieving sales goals in an assigned territory.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


Partner with assigned accounts to influence sales staff to surpass predetermined sales goals in territory.


Knowledge of basic residential and commercial construction as well as general window and door product understanding. Educate and establish yourself as the fenestration expert for assigned accounts and customers, including in depth knowledge of competitive landscape.


Accurately read, interperet and takeoff blueprints in order to assist customers in acquiring and growing their new construction builder business.


Demonstrated ability to develop strong business relationships inside an account as well as the development and maintenance of personal relationships with customers.


Demonstrated ability to coach and train others on selling strategies and product knowledge skills.


Conduct planning meetings that result in actionable plans and ongoing conversation allowing for the accomplishment of sales goals.


Communicate regularly with Sales Management, Marketing provide input and feedback regarding product, programs and policies.


Develop Business Plans with account to increase sales performance and meet sales goals.


Assist accounts in developing builder relationships in order to acquire and maintain new business opportunities.


Represent Pella at Trade shows and events


Responsible for executing selling activities to reach objectives established for his/her territory. Provides input on strategic initiatives to increase sales and profitability.


Responsible for managing a personal budget for travel and training expenses.



This position is the primary communication link between the company and the customer. As such, the rep is responsible for accurately portraying the Pella brand and product offerings. The reps will be responsible for answering customer questions and resolving customer concerns in a timely manner to maximize customer satisfaction within Pella business guidelines.


Expected to utilize customer relationship management software while remotely located. Need to be proficient in Microsoft Office.


Must be able to maintain travel requirements of 50%-75% with overnight stays. Must maintain a valid drivers license.



This job has no supervisory responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Bachelor's degree (B. S./B. A.) from four-year college or university; or five to ten years related experience in the construction industry; or equivalent combination of education and experience.



* Selling Skills

* Territory Management

* Training Skills

* Relationship Building

* Professional, proactive demeanor

* Customer Satisfaction

* Planning, Organization and Time Management

* Negotiation skills

* Problem Solving

* Initiative

* Executing business plans

* Product and Industry Knowledge

* Budget Management

* Excellent Communication and Presentation skills

* Technologically Savvy



Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questionsfrom groups of managers, clients, customers, and the general public by demonstrating excellent verbal communication skills



Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.



Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.



Microsoft Office



None required.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is occasionally exposed to outdoor weather conditions. The noise level in the work environment is usually moderate.


The noise level in the work environment is usually moderate, but loud when at job sites.

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