Internship & Co-op




Customer Support




Do the work you're most proud of at Pella.







Pro Dealer Sales Rep Associate

19002459 Requisition #


Responsible for selling activities related to generating sales and reaching defined goals within an assigned territory(ies) and/or account(s). Provides the communication link between the customer, outside sales and the company, such that the customer receives full benefit of Pella’s products and services. Visits accounts to cement relationships, provide trainings, and increase market share.


ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.


Ownership of an assigned territory(ies) and/or account(s) individually and/or with partnership of Outside Sales rep with the flexibility to create his/her business plan.


Responsible for sales solicitation through outbound calls, quoting assistance, large job assistance/comparison bids, periodic field travel, product knowledge training, event marketing and vendor show activities as needed.


Pro-actively conduct virtual and field training classes demonstrating knowledge in selling processes, product features/benefits and systems.


This position is a key communication link between the company and the customer.  As such, attentiveness to detail is paramount along with elevated people skills in order to maximize customer satisfaction and the company’s performance efficiencies.


This position requires a self-starter who works effectively and productively with minimal supervision.


This position will involve research activities and market analysis.  The associate will be relied upon to provide suggestions based on market knowledge and give feedback to the corporation of the effectiveness of initiatives.


Works closely with many different departments to assure proper communication is relayed to both Pella personnel and National Accounts Customer Service. 


Needs to have a complete knowledge of all current products manufactured by Pella Corporation.  Needs to have ready access to current and detailed specifications in order to communicate effectively with sales representatives and customers.  Maintains detailed, accurate records of all communications and transactions with customers so that there is an accurate audit trail for future use.



This job has no supervisory responsibilities.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



Associates (AA) and2-year degree; or Bachelor’s degree and/or training; or equivalent combination of education and experience.



Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to effectively present information and respond to questions from groups of managers, customers, clients or employees of the organization.



Ability to calculate figures and amounts such as discounts, interest, commissions, margins, proportions, percentages, area, circumference, and volume. 



Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.



Word, Excel, PowerPoint, and Outlook.  SYMIX, Oracle, M20, PQM, WebEx



Driver’s License.



The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


While performing the duties of this job, the employee is regularly required to sit and talk or hear.  The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.



The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


The noise level in the work environment is usually moderate; however, field travel may encounter loud environments.

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