Installation Supervisor
Qualifications
To perform this job
successfully, an individual must be able to perform each essential duty
satisfactorily. Reasonable
accommodations may be made to enable individuals with disabilities to perform
the essential functions.
Education and/or Experience
Bachelor’s degree from four year college or university; 5 years related experience and/or training, or equivalent combination of
education and experience. Active Contractors License preferred.
Language and Communication Skills
Excellent verbal and
written English language skills are required as well as good public relations,
public speaking, instructional/teaching, and customer service skills. Ability to read, interpret, understand and
explain documents such as company policies and benefits. Ability to effectively present information to
others, gather information from others, and respond appropriately to questions
from employees, managers, co-workers, agents, customers, and the general
public. Must be able to listen, assess
and diagnose hidden meanings, and empathize. Must be able to resolve conflict
in the best interests of the business and our customers. Must display excellent phone and email etiquette,
and the ability to communicate in a professional manner. Must be able to make eye contact and present
appropriate persona for the situation when interacting with fellow employees or
waiting on a customer/visitor in person on a regular and consistent basis.
Professional Skills
Must
be a team player and exhibit a strong desire to learn and promote
self-growth. Must be pro-active, have a
good attitude, be self-disciplined, and self-motivated. Must be a
"take-charge" person with a demonstrated ability to follow projects
through to completion. Attention to administrative detail is required. Must be articulate, able to give clear
instructions, demonstrate organizational skills, and meet reasonable deadlines.
Must be able to maintain strict confidence with regards to sensitive and
protected personnel/confidential information.
Must be able to gain trust, respect, and confidence of employees and
managers. Must be able to hold firm when necessary, provide constructive
feedback, and compromise when called for.
Must present in a clean and neat physical appearance and strictly abide
by company dress code serving as a role model for other employees, customer and
visitors.
Mathematical and
Reasoning Skills:
Must
have ability to understand and communicate basic math associated with
operational costs and/or revenue. Must have the ability to interpret financial
reports and commonly used company performance reporting methods.
Must
have ability to solve practical problems without close supervision. Must be
able to determine appropriate resolution in dealing with employee concerns and
questions and set appropriate boundaries.
Must possess good thought processes, problem-solving skills, and
investigative theory. Must be able to use sound judgment and make objective
decisions in the company's best interest at all times. Must be able to
demonstrate ability to synthesize people and events, problem solve, and engage
individuals in effective conversation.
PHYSICAL DEMANDS
The
physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals to perform the
essential functions.
While
performing the duties of this job, the employee is regularly required to sit
and use hands to finger, handle, or feel, especially with use of the phone and
computer. The employee frequently is
required to reach with hands and arms and talk or hear especially in use of the
telephone and meetings. The employee is
occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee may occasionally lift and or
move up to 25 lbs. Specific vision
abilities required by this job include close vision, and ability to adjust
focus to read written company forms, correspondence, policies, brochures,
state/local/federal employment law manuals, and other documents and reading
materials as well as the computer.
Must
be available to work outside a "normal" work week (overtime) as
necessary, including evenings and weekends.
WORK ENVIRONMENT
The
work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to
enable individuals to perform the essential functions.
Primary
work location will be the designated at the time of hire. The employee will be required to enter the
company's warehouse located at same address or other locations on a regular
basis. There may be occasions whereby
work locations will include Trade shows or other showroom locations. There may also be occasions when the employee
will be expected/able to perform duties at home such as reading professional
and/or research materials, making and accepting phone calls, composition of
forms, correspondence, reports, etc. on the computer. The noise level in the work environment is
usually low to moderate in Administrative office and moderate in the warehouse.