Internship & Co-op




Customer Support




Do the work you're most proud of at Pella.






Logistics/Supply Chain
19003259 Requisition #
If you have been seeking a great work environment, then Pella Windows and Doors may be the place for you. We are currently seeking a hard-working, dependable Delivery Assistant for our Lake Orion, MI warehouse.  
We offer:

  • Competitive hourly wage with opportunity to earn a great income
  • Full Benefits package including Medical, Dental, 401K and Profit Sharing plans
  • Excellent opportunity to represent a top brand
  • Excellent Training programs and career development opportunities

Position Overview:

Loads and unloads Pella delivery truck on assigned route. Provides customer service and communication from the field. Ensures product is delivered to customer within Pella quality standards.  Assigned teams and tasks will vary based on business necessity.


  • Loads and unloads trucks per delivery paperwork
  • Works in a way that protects the product from damage during the delivery process
  • Performs visual quality inspections on product while loading and unloading
  • Collects money from customers on COD orders and issues a customer receipt
  • Notifies manager or coworkers of shortages, discrepancies or anticipated needs
  • Obtains customer signature as a verification of delivery or pick-up
  • Develops continuous improvement suggestions
  • Meets company safety requirements by keeping work area neat and clean, following safety precautions and wearing required safety apparel (i.e. shoes, safety glasses, fall protection, seat belt, etc.)
  • Promotes and facilitates continuous improvement activities in the department
  • May act as a back up to warehousing job duties which may include; Loads and unloads trucks, verifies load lists, and moves materials and items to storage, production, service, office or other designated areas
  • Sorts and places warehouse materials or items on racks, shelves, pallets or in bins according to predetermined sequence such as location, order number, size, type, style, color, or product code
  • Assembles customer orders from the stock and places orders on pallets or shelves, marking the material with identifying information

Company Summary
Pella Corporation is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing and installing quality windows and doors for new construction, remodeling and replacement applications. Founded in 1925, Pella is a family-owned and professionally managed privately-held company, known for its history of innovation, making outstanding products, providing quality service and delivering on customer satisfaction. Headquartered in Pella, Iowa, the company is committed to incorporating new technologies, increasing productivity, and practicing environmental stewardship.


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications, physical demands and work environment characteristics listed below are representative of the knowledge, skill, and/or ability required to successfully perform the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience 

Must have High School Diploma or GED and dependable work history. Prior delivery assistant experience preferred. Computer Skills Familiarity with computers preferred. May be expected to develop proficiency in Pella proprietary software (i.e. PQM, POETS, OMS, etc.) and/or company email systems (Outlook). 

Communication/Language Skills 

Excellent verbal and written English language skills are required as well as good customer service skills (in person or via the phone). Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees. 

Professional Skills

Must be a team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, self-motivated, and have a demonstrated ability to follow assignments through to completion. Attention to detail is required. Must be able to develop trust, respect, and confidence of customers, coworkers and managers. Must present in a clean and neat physical appearance. 

Mathematical Skills

Ability to subtract two-digit numbers and to multiply and divide with 10s and 100s. Ability to perform calculations using units of money, time, measurement, etc. Ability to calculate figures and amounts such as proportions, percentages, area, length, width, height, and depth. 

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. 

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, type or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit, stoop, or crouch. The employee must occasionally lift and/or move up to 200 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Repetitive body motions may be required. The employee may be required to perform tasks 1-2 stories above ground. Time commitment required of this position will vary with the seasons. 

Work Environment 

Work environment with this job includes company warehouse facilities and customer job sites. The noise level of this job is typically moderate to loud. Temperature fluctuates with seasons. This employee is frequently exposed to power tools and moving mechanical parts.

Condition of Employment

Pella Corporation is committed to workforce diversity. Pella is a Tobacco-Free Work Environment.  Pella participates in E- Verify.  Pella will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.


Equal Employment Opportunity

Pella Corporation provides a working environment free of discrimination and harassment.  Pella Corporation treats all persons equally, regardless of race, color, sex, religion, national origin, age or disability, as each is protected under federal law. A number of states in which Pella operates have laws protecting classifications of Team Members not necessarily protected under federal law. Therefore, Pella also treats all persons equally, regardless of political affiliation and belief, pregnancy, national origin, age, creed, marital status, military status, sexual orientation, mental disorder, veteran status, ancestry or handicap as each category is protected under a municipal ordinance or state law.

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