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Customer Support Manager

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Sales
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20000508 Requisition #
Thanks for your interest in the Customer Support Manager position. Unfortunately this position has been closed but you can search our 228 open jobs by clicking here.
Skills/Knowledge:
  • Must be able to develop a strong understanding of all Pella products and their applications

  • Must have outstanding problem solving skills and the ability to demonstrate a high level of responsiveness towards urgent customer issues

  • Must exhibit superior communication skills and the ability to maintain professionalism in times of great adversity and pressure

  • Works collaboratively and creates a sense of trust and reliability with internal team and customers

  • Demonstrates a strong work ethic and flexibility towards the needs of the business

  • Leverage the expertise of other internal team members as appropriate

  • Champions change and innovation within the organization

  • Focused on details and follow through
  • Proficiency with Microsoft Office, smart devices, and the ability to learn proprietary software programs and applications

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience

Bachelor’s degree from four-year college or university; or 5+ years related experience and/or training, or equivalent combination of education and experience.


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