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Centralized Sales Scheduling Representative

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Customer Service
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23000905 Requisition #
Thanks for your interest in the Centralized Sales Scheduling Representative position. Unfortunately this position has been closed but you can search our 227 open jobs by clicking here.

 

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

EDUCATION and/or EXPERIENCE

High school diploma or general education degree; and six months related experience is desirable.

 

LANGUAGE SKILLS

Excellent verbal and written English language skills are required as well as excellent customer service skills.  Ability to read, interpret, understand and explain documents such as sales processes, product specifications or warranty manuals. Ability to effectively explain information to others, gather information from others, and respond appropriately to questions from customers, coworkers and managers.  Must display excellent phone and email etiquette.  Must be able to demonstrate appropriate attitude for the situation when interacting with customers or coworkers.

 

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.  Ability to apply concepts of basic algebra and geometry.

 

REASONING ABILITY

Ability to understand, define problems, collect data, establish facts, and draw valid conclusions.  Ability to deal with problems involving several concrete and abstract variables in a variety of situations.

 

COMPUTER SKILLS

Average proficiency with Microsoft® Office software applications. Ability to navigate on web-based applications. Will be expected to develop proficiency in Pella proprietary software. Moderate typing skills are required. Ability to multi-task on computers- typing and comprehending information simultaneously.  

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